Privacy Policy

1. Overview

VA Force, also referred to as “we,” “our,” or “us,” respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website, book a consultation, contact us, or use our services.

By using our website or submitting information to VA Force, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide to us and information that is automatically collected when you use our website.

Information You Provide

This may include:

• Name
• Email address
• Phone number
• Company name
• Job title or role
• Country or timezone
• Business needs or service requirements
• Information submitted through contact forms, Calendly bookings, email, or consultation requests

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages viewed
• Time spent on the website
• Referral source
• General website usage data

3. How We Use Your Information

VA Force may use the information we collect to:

• Respond to inquiries and consultation requests
• Schedule and manage discovery calls
• Understand your business needs and recommend suitable virtual assistant services
• Provide information about our services
• Improve our website, content, and user experience
• Send service-related communications
• Maintain website security and prevent misuse
• Comply with legal, contractual, or administrative obligations

We do not sell your personal information.

4. Calendly and Booking Data

VA Force uses Calendly to allow visitors and prospective clients to book consultation calls. When you schedule a call, Calendly may collect information such as your name, email address, selected time, timezone, and any details you provide in the booking form.

Calendly may process this information according to its own privacy policy and terms. Information submitted through Calendly may be used by VA Force to prepare for and conduct consultation calls.

5. Cookies, Tracking, and Analytics

Our website may use cookies, analytics tools, and similar technologies to understand visitor behavior, improve website performance, and measure marketing effectiveness.

These tools may collect information such as:

• Pages visited
• Time on page
• Device and browser information
• Referral source
• Clicks and interactions

You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

6. How We Share Information

We may share limited information with trusted service providers who help us operate our website, manage bookings, communicate with prospective clients, or provide business services.

Examples may include:

• Website hosting providers
• Scheduling platforms such as Calendly
• Email service providers
• Analytics platforms
• CRM or business management tools
• Internal team members or vetted service providers involved in responding to your request

We may also disclose information if required by law, legal process, or to protect the rights, safety, and property of VA Force, our clients, or others.

7. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or internet transmission is completely secure. While we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing services, resolving disputes, and meeting legal or operational requirements.

You may request that we delete certain personal information, subject to applicable legal or business recordkeeping obligations.

9. Your Privacy Rights

Depending on your location, you may have rights related to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Object to or restrict certain processing activities
• Withdraw consent where consent is the basis for processing
• Request a copy of your personal information

To exercise these rights, contact us at hire@virtualassistantforce.com.

10. International Users

VA Force serves clients in the USA, UK, and Australia. If you access our website or submit information from outside the country where our systems or service providers operate, your information may be processed in another jurisdiction.

By submitting your information, you understand that your data may be transferred, stored, or processed outside your country of residence, subject to applicable laws and safeguards.

11. Third-Party Links

Our website may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices, policies, or content of third-party websites.

We recommend reviewing the privacy policies of any third-party websites or services you visit.

12. Children’s Privacy

Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.

When we update this page, we will revise the “Last updated” date at the top of the Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or how VA Force handles personal information, please contact us.